❌ Cancellation & Refund Policy

At Premium Protein Store, we maintain strict hygiene standards and customer safety when dealing with nutritional food products.

🛑 Cancellation Policy

• Before Shipping: Orders can be cancelled within 12 hours of placing the order.

• After Shipping: Once dispatched, orders cannot be cancelled.

To request a cancellation (within the allowed window), email us at support@premiumprotein.store with your Order ID.

💸 Refund Policy

Due to the consumable nature of our dietary and nutrition products, we do not accept returns or offer refunds once the product is shipped.

⚠️ No Refunds in the Following Cases:

• Change of mind

• Delays due to customs or courier services

• Incorrect shipping address entered by customer

• Allergic reactions (please check ingredients before purchase)

📦 Damaged or Wrong Products

If you receive a damaged, expired, or incorrect product:

• Email us within 12-24 hours of delivery with clear images & your order ID

• We'll investigate and, if valid, send a replacement or issue store credit (case-by-case basis)

Your trust is important to us. We thank you for understanding the sensitive nature of health supplements and food-grade products.